SHIPPING & RETURNS
DELIVERY INFORMATION
At Cookie Bliss, we are dedicated to delivering your sweet treats in a timely manner. We take great care in packaging your orders to ensure that they arrive in perfect condition. Our shipping costs are calculated based on the weight of your order and the delivery location. We aim to provide transparent and reasonable shipping rates to our customers.
Feel free to reach out to us if you have any special delivery instructions or if you need expedited shipping. We are here to make sure your cookies reach you when you need them!
REFUND & EXCHANGE POLICY
We want you to be completely satisfied with your Cookie Bliss purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your cookies. We will be happy to arrange a refund or exchange for you.
Please note that for hygiene and safety reasons, we are unable to accept returns of food items. However, if there are any issues with the quality or condition of your cookies, please don't hesitate to get in touch with our customer service team. Your satisfaction is our top priority.